ZingBot ZingBot Help

Managing your subscription and invoices

Billing runs through Paddle and is self-service — you change your own plan.

This guide describes the flow in general terms. Individual labels in the app may differ — support can help if anything looks different.

ZingBot billing runs through Paddle. You manage your subscription yourself in the Paddle customer portal, which you open from your account or billing settings in ZingBot.

Everything to do with your plan happens there:

  • Cancelling takes effect at the end of the current billing period.
  • Upgrading is billed prorated, immediately.
  • Changing payment method and invoice details.

Support cannot move money or promise a refund. For a disputed charge, please use the same portal.

Back to overview