When the XING sign-in fails

Password changes and XING security prompts stop your workflows — and why that is not a ZingBot fault.

This guide describes the flow in general terms. Individual labels in the app may differ — support can help if anything looks different.

ZingBot signs in to your own XING account with your credentials. That leaves two situations where sign-in fails and your workflows stop:

Your XING password changed or expired. ZingBot still holds the old one and can no longer get in.
XING asked for a security or verification check. A person has to answer those — automation cannot.

In both cases this affects your account only, not ZingBot as a whole. Re-enter your XING credentials in ZingBot and complete any outstanding security prompt directly on XING.

If nothing runs after that, contact support and we will look into it with you.